About the agency

A small team,
built for leverage.

We started in a shared workspace in Manchester in 2019, frustrated by agencies that prioritised deliverables over outcomes. Seven years later, we're a team of 14 building marketing systems for operators who take their numbers seriously.

The team in conversation
Working session · Manchester studio
Our story

We were tired of agency theatre.

Before Built Digitally, most of us worked in-house on growth teams — at scale-ups, at B-Corps, at two dying media agencies. We watched six-figure agency retainers ship beautiful decks and not much else.

The pattern was always the same. Strategy decks without an owner. Ads with nowhere to land. Rebrands without training. Content without a plan. Lots of slide polish; no pipeline.

We started this studio to run the opposite playbook: keep the team small, ship work that moves a number, hand it over properly, and charge fairly. That's it. There's no secret method.

How we work

Six principles we won't bend.

We've said no to projects that paid well because they'd have forced us off one of these. Here's the list.

01

Outcomes before outputs

Every engagement has a single north-star metric. If the decks look great and the metric doesn't move, we haven't done our job.

02

Small team, senior hands

No juniors running your account. Everyone on your project has done it 50 times before. No pyramid schemes.

03

Transparent pricing

Flat fees, published starting prices, no mark-ups on media spend. You always know what you're paying and why.

04

Ship fast, iterate harder

Sites launch in weeks, not quarters. We'd rather ship a sharp v1 and learn from it than polish a v3 nobody uses.

05

Handovers, not handoffs

Every engagement ends with training, docs, and a team that actually knows how to run what we built.

06

Say no often

We turn down 2/3 of the projects that come in. It's the only way to stay senior, available, and honest about fit.

The team reviewing analytics together
The studio · working session
Disciplines · what we bring

One team.
Six disciplines.

Every project gets a small senior team that covers the whole growth stack — strategy through to launch and beyond. No juniors fronting your account, no handoffs between siloed agencies.

01

Strategy & growth

Define the constraint, name the metric, design the system. Every engagement starts here.

02

Design & UX

High-fidelity comps, design systems, and information architecture engineered for conversion.

03

Engineering

Webflow, Next.js, and headless stacks. Component-driven, accessible, and fast (LCP under 1.5s).

04

Search & content

Technical SEO, topic clusters, and content engines that compound for years rather than spike.

05

Paid media

Google, Meta, LinkedIn — managed end-to-end with creative, landing pages, and CRO.

06

Brand

Positioning, naming, identity, and the systems that keep them consistent at scale.

By the numbers

Seven years, in figures.

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Team
Across Manchester, London, and remote.
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Projects shipped
Since 2019, across 18 industries.
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Retention
Clients still with us at 12 months.
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Avg. NPS
Post-project rating across engagements.

Want to work with us?

We take on 18–24 new projects a year and 3–4 new retainers. If you're reading this in time, let's talk.